LEGAL & POLICIES
Clear and transparent policies for a safe, trusted and professional learning experience.
At Devulapalli Academy, we believe in transparency and trust. This page provides the terms, privacy practices, refund and cancellation guidelines, and other policies applicable to our website, programs and learning services.
TERMS & CONDITIONS
1. Acceptance of Terms
By accessing or using the Devulapalli Academy website, enrolling in a program, attending a live session, purchasing a learning product or using any of our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
2. About Devulapalli Academy
Devulapalli Academy is an online learning platform offering practical, career-oriented and industry-relevant learning programs, workshops, masterclasses, courses and other educational services.
The platform may introduce new programs, instructors, academies, learning formats and services from time to time.
3. Registration and Account Information
Certain programs or services may require you to provide information such as your name, email address, mobile number and other relevant details.
You are responsible for providing accurate and updated information and for maintaining the confidentiality of any account credentials provided to you.
4. Programs and Learning Services
Program details, including content, duration, schedule, format, fees, access conditions and other applicable information, will be communicated on the relevant registration or program page.
Devulapalli Academy reserves the right to make reasonable changes to program schedules, session timings, instructors, content or delivery methods when necessary.
5. Payments
Payments for paid programs and services may be processed through third-party payment gateways such as Razorpay.
Devulapalli Academy does not directly store your complete card, banking or other sensitive payment credentials.
Payment-related information is handled by the applicable payment gateway according to its own terms and privacy practices.
6. Program Access
Access to a program is provided only to the person who has registered or purchased the program, unless otherwise specified.
Login credentials, course access links, recordings, learning materials and other program resources must not be shared, resold, distributed or reproduced without written permission.
7. Intellectual Property
All course materials, videos, presentations, PDFs, worksheets, graphics, recordings, logos, written content and other educational resources provided by Devulapalli Academy are protected by applicable intellectual property laws.
You may use the materials for your own personal learning purposes only. You may not copy, reproduce, modify, publish, distribute, sell, upload, record or commercially exploit our materials without prior written permission.
8. Live Sessions and Recordings
For selected programs, live sessions may be recorded for educational, quality or access purposes. Where recordings are provided to enrolled participants, they are intended only for personal learning and must not be shared publicly or commercially.
9. Appropriate Use
Users must not misuse the website, attempt unauthorized access, copy proprietary materials, disrupt sessions, or use the platform for unlawful activities. Devulapalli Academy reserves the right to restrict access for violations.
10. Educational Disclaimer
Programs are for learning purposes and do not guarantee specific employment or business outcomes. Results vary based on individual effort and implementation.
11. Third-Party Services
Use of third-party services (payment gateways, video tools) is subject to their respective terms and policies.
12. Website Information
We strive for accuracy but do not guarantee that all website information is complete or error-free.
13. Limitation of Liability
Devulapalli Academy shall not be responsible for indirect or consequential losses arising from the use of our services.
14. Changes to Terms
Terms may be updated periodically. Changes are effective upon publication on this page.
15. Contact
Email: info@devulapalliacademy.com
Phone: +91 95026 51010
PRIVACY POLICY
1. Information We Collect
We may collect information such as Name, Email, Mobile number, registration details, payment info, and communication preferences.
2. How We Use Your Information
To process enrollments, provide access, communicate program info, respond to enquiries, and improve our services.
3. Payment Information
Processed through third-party gateways like Razorpay. We do not store sensitive payment credentials directly.
4. Cookies and Similar Technologies
Used to improve functionality and understand website usage. Manageable through browser settings.
5. Sharing of Information
We do not sell or rent info. Shared only with trusted service providers necessary for operation or legal compliance.
6. Data Security
We take reasonable measures to protect data, though no internet system is 100% secure.
7. Communications
We may contact you regarding registrations or updates. Opt-out options are available for promotional content.
8. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our platform.
9. Children's Privacy
Programs for minors require parent/guardian involvement and consent.
10. Policy Updates
Updated periodically to reflect changes. Latest version is always on this page.
11. Contact
Email: info@devulapalliacademy.com
Phone: +91 95026 51010
CANCELLATION & REFUND POLICY
Refund and cancellation terms may vary by program. The specific terms displayed on the relevant program or payment page will apply where they differ from this general policy.
1. Cancellation by Participant
Requests submitted at least 48 hours before start may be eligible for a refund. Requests within 48 hours may not be eligible.
2. Cancellation After Program Commencement
Fees are generally non-refundable once a program has started.
3. Cancellation by Devulapalli Academy
If we cancel and provide no alternative, eligible participants may receive a refund.
4. Rescheduling
Participants may be offered rescheduled sessions or alternatives if a program is moved.
5. Duplicate or Erroneous Payments
Contact us with transaction details for review of accidental duplicate payments.
6. Future Courses and Products
Terms for self-paced courses or digital products may differ and will be communicated at purchase.
7. Refund Processing
Processed through original payment method. Timeline depends on banks/gateways.
8. How to Request a Refund or Cancellation
Email info@devulapalliacademy.com with Name, Email, Mobile, Program, and Transaction ID.
SHIPPING POLICY
Devulapalli Academy currently provides digital learning services, online programs, live masterclasses, courses and other non-physical educational services.
We do not currently sell or ship physical merchandise or physical products. Therefore, a shipping policy is not applicable at present.
If Devulapalli Academy introduces physical products or merchandise in the future, this section will be updated with the applicable shipping, delivery and order-related terms.
